Knowledge Base
Do you have questions? We have the answers!

Knowledge Base
Search the knowledge base...

After a defect on my laptop, the PROscan licence is gone. Is it possible to get a new licence for my licence stick?

The Indu-Sol licence system provides that a workstation/PC requires a licence for the respective software programme in order to use the full range of functions. This licence is installed on the workstation/PC with the help of a licence stick and can then only be transferred back to this stick. The licence stick saves the licence information of the respective workstation/PC.

This is also an advantage in case the hard disk is damaged. If the system is set up again identically with a new hard disk, the user can use the function "Renew" to restore the licence. Background: The licence stick has stored the information of the computer and can also restore the licence when changing a component.

If this does not work, please return the licence stick via our RMA procedure.


Answer not found?

Don’t hesitate to send us your question. We will perhaps add your question to our knowledge base and inform you.